Additional Information

Under 18s must be accompanied by a full paying adult
Not all of the vessels have been designed or adapted for passengers in wheelchairs. If you intend to travel on a sightseeing vessel, you may be required to wait for one which is wheelchair accessible

You can use your voucher any day of the week, however exclusions will apply
Please note that due to high demand for the river cruise during summer months there may be some restricted availability during July and August.
City Cruises services operate approximately every 40 minutes between 10.00 and 18.00 (depending on the departure pier and the season). Please remember to check the times of the return boats and the last boats of the day.
Some restrictions may apply during special occasions and major events.

Your voucher is valid for 12 months from the date of issue.

Once you receive the confirmation from Virgin Experience days, you will need to have your serial number and pin number at the ready, and then click on "Activate to view booking instructions". This will then ask you to fill in some details, and once your voucher has been activated you will be able to view the full product information and booking instructions.

PLEASE ONLY BOOK 1 GIFT EXPERIENCE PER BOOKING

Know before you go

confirmation from Virgin Experience days will be with you within 72 hours of booking, , you will need to have your serial number and pin number at the ready, and then click on "Activate to view booking instructions". This will then ask you to fill in some details, and once your voucher has been activated you will be able to view the full product information and booking instructions. We recommend booking as far in advance as possible to ensure you get a suitable date, but it will advise of the recommended lead booking time for your exact experience within the product information. All experiences must be booked and taken before their expiry date on the voucher.